Buying Club


One of the benefits of Concord Food Co-op ownership is the Buying Club. Harkening back to the co-op buying clubs that flourished in the 1960’s and 70’s, The Buying Club allows Co-op Members to take advantage of the store’s buying power to reduce food costs. Co-op members are able to place wholesale orders and buy in bulk through the store at a great savings over the retail rate.

What’s available from the buying club?

Over 22,000 items from the Co-op’s primary supplier.

Creating an account:

Active Members of the Concord Food Co-op can sign up for a buying club account at http://foodclub.org/concordfoodcoop. If you are not a member of the Co-op ask any cashier on your next visit in either of our stores about how to become a member.

Select “register as a new user”.

Please allow up to 24 hours for your account to be activated.

The software the Co-op is using is named “Food Club”, Members will receive email from “Foodclub e-mailer”. Please direct all questions to the Co-op directly: buyingclub@concordfoodcoop.coop

Ordering:

Orders are accepted only through the http://foodclub.org/concordfoodcoop website.
In-store, telephone, email and fax orders are not accepted.
You may browse the online catalog, add/delete items to your shopping cart up until 6:00 pm every Sunday.
There is no “submit” button. All products in your shopping cart at 6:00 pm on Sunday will be ordered and billed to your account.
Shopping carts are closed to changes (“locked”) between 6:00 pm Sunday and 6:00 pm Tuesday for order processing.

The Co-op reserves the right to correct typographical errors, including pricing.

Pickup Times:

Orders will be available for pickup at the Concord store. If you wish to have your order transferred to the New London store; please email the Customer Service Manager csm@concordfoodcoop.coop after you have placed your order.

Orders may be picked-up during normal stores hours. For orders placed at 6:00 pm on Sunday:
Concord: Wednesday, 8:00 AM
New London: Wednesday, 11:00 AM

Discounts:

No discounts or coupons of any type may be applied to Buying Club orders.
You can collect Green Stamps on Buying Club orders to redeem for awesome products. For more information on our Green Stamp program, click here.

Payment:

Payment is due at time of pick-up.
We will email you an invoice for your records.
A surcharge (currently 7%) will be added to your order total at checkout.
Customers using SNAP/EBT benefits, please note the 7% surcharge must be paid for using another form of payment.

Out of Stocks:

The Co-op does not automatically re-order out of stock items. A new order at the current selling price must be placed.

Returns & Exchanges:

Buying club Orders are non-refundable. Exchange only for same product if defective.

Foodclub.org Privacy Policy:

Foodclub.org does not sell, give, loan or make available to any third-party any data you enter via your buying-club’s order entry forms, splits, invoice forms, or any other form on the site.