Buying Club


One of the benefits of Concord Food Co-op ownership is the Buying Club. Harkening back to the co-op buying clubs that flourished in the 1960’s and 70’s, The Buying Club allows Co-op Members to take advantage of the store’s buying power to reduce food costs. Co-op members are able to place wholesale orders and buy in bulk through the store at a great savings over the retail rate.

What’s available from the buying club?

Over 22,000 items from the Co-op’s primary supplier.

Creating an account:

Active Members of the Concord Food Co-op can sign up for a buying club account at http://foodclub.org/concordfoodcoop. If you are not a member of the Co-op ask any cashier on your next visit in either of our stores about how to become a member.

Select “register as a new user”.

Please allow up to 24 hours for your account to be activated.

The software the Co-op is using is named “Food Club”, Members will receive email from “Foodclub e-mailer”. Please direct all questions to the Co-op directly: buyingclub@concordfoodcoop.coop

Ordering:

Orders are accepted only through the http://foodclub.org/concordfoodcoop website.
In-store, telephone, email and fax orders are not accepted.
You may browse the online catalog, add/delete items to your shopping cart up until 6:00 pm every Sunday.
There is no “submit” button. All products in your shopping cart at 6:00 pm on Sunday will be ordered and billed to your account.
Shopping carts are closed to changes (“locked”) between 6:00 pm Sunday and 6:00 pm Tuesday for order processing.

The Co-op reserves the right to correct typographical errors, including pricing.

Pickup Times:

Orders will be available for pickup at the Concord store. If you wish to have your order transferred to the New London store; please email the Customer Service Manager adam@concordfoodcoop.coop after you have placed your order.

Orders may be picked-up during normal stores hours. For orders placed at 6:00 pm on Sunday:
Concord: Wednesday, 8:00 AM
New London: Wednesday, 11:00 AM

Discounts:

No discounts or coupons of any type may be applied to Buying Club orders.

Payment:

Payment is due at time of pick-up.
We will email you an invoice for your records.
A surcharge (currently 7%) will be added to your order total at checkout.
Customers using SNAP/EBT benefits, please note the 7% surcharge must be paid for using another form of payment.

Out of Stocks:

The Co-op does not automatically re-order out of stock items. A new order at the current selling price must be placed.

Returns & Exchanges:

Buying club Orders are non-refundable. Exchange only for same product if defective.

Foodclub.org Privacy Policy:

Foodclub.org does not sell, give, loan or make available to any third-party any data you enter via your buying-club’s order entry forms, splits, invoice forms, or any other form on the site.